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Search for Supermarkets under fire for making 'inappropriate' substitutions in online orders in the web..
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Supermarkets under fire for making 'inappropriate' substitutions in online orders
Almost a third of online deliveries from big supermarkets such as Tesco and Aldi included a swapped item, many of which were deemed as "completely inappropriate” by the shoppers, shows a recent poll.
According to a survey by Which? 29 per cent of online grocery shoppers said they received a substitution in their most recent order, with some stating that they had received some unexpected replacements like receiving fish steaks instead of cupcakes, and sanitary towels in place of sandwich wraps.
Among the supermarkets goofing up, Asda ranks the highest with almost half of Asda shoppers receiving a replacement product in their last order, the survey suggests, and they gave the supermarket just two stars out of five for its choice of substitute items.
One customer reported receiving bananas instead of pizza, another found a roasting tin in place of roast potatoes and a third said they had been given micellar water facial cleanser instead of drinking water.
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Search for Supermarkets under fire for making 'inappropriate' substitutions in online orders in the web..
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