To request a refund from Malwarebytes, follow these steps:
1. Determine Eligibility:
Direct Purchases: Malwarebytes offers a 60-day money-back guarantee for subscriptions purchased directly through their website.
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Auto-Renewals: Refunds for auto-renewals may be reduced if the subscription isn't canceled before the renewal date.
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Third-Party Purchases: If you bought Malwarebytes through platforms like the Apple App Store or Google Play Store, their respective refund policies apply.
2. Requesting a Refund:
Direct Purchases:
Visit the Malwarebytes Support page.
Fill out the form with your purchase details and reason for the refund.
Submit the request; the support team will process it accordingly.
Apple App Store Purchases:
Open the Settings app on your iOS device.
Tap your name, then select "Subscriptions".
Choose the Malwarebytes subscription and follow the prompts to cancel.
To request a refund, contact Apple Support directly.
SUPPORT.MALWAREBYTES.COM
Google Play Store Purchases:
Open the Google Play Store app on your Android device.
Tap the menu icon, then select "Subscriptions".
Choose the Malwarebytes subscription and follow the prompts to cancel.
For refund inquiries, contact Google Play Support or Malwarebytes Support.
SUPPORT.MALWAREBYTES.COM
Important Notes:
Refunds are typically processed within a few business days but may take longer to reflect in your account, depending on your payment provider.
Ensure you provide accurate purchase information to expedite the refund process.
For further assistance, visit the Malwarebytes Help Center.
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