Lufthansa Airlines offers a flexible cancellation policy to accommodate changes in travel plans. Here are the key points:
24-Hour Cancellation Policy: If you cancel your flight within 24 hours of booking, you are eligible for a full refund without any penalties. This policy applies to most bookings, provided the departure date is at least seven days away1.
Post-24 Hours: For cancellations made more than 24 hours after booking, the refund eligibility depends on the fare type purchased. "Flex" fares allow free refunds and flight changes, while other fares may be non-refundable but still allow free flight changes, except for Economy Light fares, which incur a fee1.
Lufthansa-Cancelled Flights: If Lufthansa cancels your flight, you can choose between a full refund or rebooking to an alternative flight.
Refund Process: For tickets purchased directly from Lufthansa, you can cancel and request a refund through the "My Bookings" section on their website or via the Lufthansa Chat Assistant. For tickets bought through a travel agency, it's best to contact the agency directly2
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