BRITISH AIRWAYS - Updated September 2024 - 34 Photos & 74 Reviews - 3225 N Harbor Dr, San Diego, California - Airlines - Phone Number - Yelp

74 reviews and 34 photos of BRITISH AIRWAYS "Booked flight on BA from San Diego to London, continuing to Dublin, and returning on the same route. Three days before departure (December 9) my doctor is helping me get over my flu when he learns that my test came back and he told me I have pneumonia. He wrote me a letter stating, "My Patient cannot travel by plane for at least seven days." I called BA immediately. I told them of my quandary. What my options? The first offer is, we'll give you partial credit toward the credit on the flight if you pay a $279 change fee, then the difference in the new fair, and some other charges (together these were going to TRIPLE the cost of the original ticket which was $900. I called them back and pleaded. Their response was clipped, emotionally avoiding. The stammering when the bad news came. "Sir. I have some news, sir." I say, "Tell me the news. I haven't got all day." "Well sir, it looks as if we cannot give you any refund or any credit towards another flight. There were horrifically bad. They were clipped and very unkind to a very sick man, notwithstanding they'd kept me waiting on hold, on oxygen, for 2 hours and 18 minutes on day one; then 1 hour and 29 minutes on day two - - we spoke for 15-20 minute. I said I want to talk to your supervisor. The supervisor said the same thing but in a more educated English -Pakistani accent. He was giving me bad news with a literary bent. It's a disgrace, they offered me ZERO refund or credit towards a future flight. I 'm glad because I will not give them one cent of my money again after this disaster."
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